Please read these general terms and conditions of sale (the “Terms and Conditions”) carefully before ordering our products.

By using our website for any such order, you signify your agreement to be bound by these Terms and Conditions.


1.1.These Terms and Conditions shall apply to all offers and agreements concluded via our website .

1.2. The word “customer” shall mean any person visiting our website or any natural person or legal person entering into any kind of contractual relations with us.

1.3. Plushy Planet reserves the right to make any changes to its website, policies, and terms and conditions, including these Terms and Conditions at any time. Any customer shall be subject to the terms and conditions, policies and Terms and Conditions in force at the time that the customer orders products from us, unless any change to those terms and conditions, policies or these Terms and Conditions is required to be made by law or government authority (in which case it may apply to orders previously placed by you).

1.4. If any of these Terms and Conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.

 2.Security & Privacy

2.1. Plushy Planet is responsible for security & protection of your personal information details. Data protection at Plushy Planet occupies a high priority, and your personal information will be kept confidential in accordance with applicable data protection regulations. Plushy Planet incorporates physical, electronic, and administrative procedures to safeguard the confidentiality of your personal information, including Secure Sockets Layer (,,SSL’’) for all financial transactions through this website. SSL (Secure Sockets Layer) is the standard security technology for establishing an encrypted link between a web server and a browser. This link ensures that all data passed between the web server and browsers remain private and integral. We use SSL encryption to protect your personal information online, and we also take several steps to protect your personal information in our facilities. Your data will neither be published nor distributed to third parties. Only authorized officials who need access to your personal information to perform a specific job are granted access to your personal information.

2.2.While we use industry-standard precautions to safeguard your personal information, we cannot guarantee complete security. 100% complete security does not presently exist anywhere online or offline.

 3.Your account. Orders. Age.  Offer, availability and acceptance. Conditions of use/participation.

3.1. In order to contract with us you must be at least 18 years old. If you are under 18 you may use our services only with the involvement of a parent or guardian.

3.2. Using our website services you are liable to keep your account and password confidential. To the extent permitted by applicable law, you also agree to accept responsibility for all activities that occur under such account and password.

3.3. You are responsible for ensuring that the details provided to us are correct and complete, informing us if any changes occur and updating the information provided to us in the related area of the website.

3.4. By placing an order you are offering to purchase a product on and subject to these Terms and Conditions. An order via the website shall be an irrevocable offer and shall not lead to an agreement when Plushy Planet sends you an acknowledgement confirmation via e-mail to the e-mail address you provided us with.

3.5. All orders are subject to availability and confirmation of the order price and quantities. Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are subject to any delays resulting from postal delays or force majeure for which we will not be responsible.

3.6. By registering you agree to receive from time to time relevant and valuable follow-up information from Plushy Planet. Of course,
later you can unsubscribe from these updates at any time.

3.7. By taking part in the ,,Forum” or ,,Comments” discussions and not only – you take the engagement of respecting these Terms and Conditions by not use any non-moral or offensive words/phrases/photos/videos, etc. in communication, otherwise your account could be restricted or even deactivated.

 4.Prices and payments

4.1. All prices are exposed in GBP and include all applicable taxes. Prices invoiced will be those current at the date of dispatch. Errors and omissions in respect of any price, or clear or easily perceivable inaccuracies and prices that have clearly occurred through manipulation, are subject to correction by us within a reasonable time, even after the Contract is concluded.

4.2. Some prices stated may not include delivery. The total amount as stated on the page “Order Summary” and confirmed by us via e-mail shall be the total amount payable by the customer for the ordered Products, including all taxes, levies, environmental contributions and delivery costs.

4.3. Whilst Plushy Planet tries to ensure that all Products’ details, descriptions and prices which appear on its website are accurate, errors may occur anyway. Should we discover an error in the price of any ordered Products, as soon as possible before Products’ we shall give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you Plushy Planet will treat the order as cancelled.

4.4. Plushy Planet may from time to time offer promotional discount codes to apply in respect of any, or certain specified, Products’ purchases made though this website. Any related special terms and conditions shall be specified at the time of issue.

4.5. In order to contract with Plushy Planet you must possess a valid credit or debit card issued by a bank acceptable to us. Plushy Planet retains the right to refuse any request made by you. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the Products.

4.6. Upon receiving your order Plushy Planet carries out a standard pre-authorization check on your payment card to ensure there are sufficient funds to fulfill the transaction. Products will not be dispatched until this pre-authorization check has been completed. Your card will be debited once the order has been accepted.


Free UK Standard Shipping on all orders over £50

 Free Worldwide Shipping on all orders over £100

5.1. The shipping address stated by the customer and confirmed by our company via e-mail shall be considered the correct address for the delivery.

5.2. The customer shall send a separate order form for each address if the customer wishes to order products that must be sent to various addresses.

5.3. Time of shipping shall not be of the essence of the Contract and any delivery or dispatch dates provided shall serve as an estimate only stated indication and not as a final deadline. Plushy Planet reserves the right to extend times for deliveries by reasonable periods if the delay is due to an event beyond our reasonable control.

5.4. If a Product that has been ordered is no longer in stock, this may lead to a delay in the entire order. For Products that are temporarily not in stock, Plushy Planet may state approximately when they shall be available once more.

All the shipping rates and more information related to delivery you can find on our official shipping page.

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